Information & Assistance Specialist – Provides families with information on services available to seniors in the region.  This includes information on Medicare Prescription Drug Plans, Illinois Cares Rx, and affordable legal representatives.

Caregiver Advisor – Provides informal caregivers with resources, education, training, counseling and support groups.

Adult Day Specialist – Plans the day-to-day activities of Heartland Harmony.
Director of Geriatric Services – assesses referrals to determine eligibility, assists in long range planning, accesses resources, markets Heartland Harmony.